FAQs - Frequently Asked Questions

 

About the Products

What type of jewelry do you offer?

We exclusively offer 14k gold jewelry, with custom designs of the highest quality.

Do you sell Gold Plated or Real Gold?
All of our gold is 100% natural and real.

What quality do the diamonds used have?All of our diamonds are completely natural, guaranteeing their authenticity and value.

Do your products have a guarantee?
Yes, all of our garments have a 2-year guarantee.

About Purchases and Shipping
Where are shipments made?
We ship throughout the United States via FedEx.

Are the merchandise you sell as accessories from the original brand?

Yes. We have partnered in collaboration with the famous brand Everyone is Gifted, to give each client a little more of our services.

How do shipments work?
For security reasons, shipments are made from our store to the FedEx store closest to your location. We do not ship door-to-door.

Can I choose the shipping time?
Yes, when making your purchase online, you can select the option and shipping time you prefer.

About Payments and Guarantees
What payment methods do you accept?
We accept credit cards, debit cards, and other secure methods available on our platform.

Is it safe to buy from your store?
Yes, our store has advanced protection systems to ensure the safety of your data.

What does the warranty cover?
Our warranty covers manufacturing defects on all 14k gold garments for 2 years.

About customization
Do you offer custom designs?
Yes, we specialize in creating unique garments of the highest quality, designed specifically for you.

How can I request a custom design?
Contact us with your idea or design, and we will work with you to make it a reality.